Technical Content Specialist
3 days ago
We are seeking an experienced Technical Writer to join our team at Payhawk, a leading global spend management solution. The ideal candidate will have a strong background in technical writing, UX writing, or content design, with fluency in English.
Job DescriptionThe Technical Writer will be responsible for creating and maintaining help articles, ensuring they cover key customer questions in a clear and concise manner. They will also collaborate with the team to shape the translation engine by bringing their knowledge of language specifics.
- Create and maintain help articles for new and existing product features and functionality.
- Manage the overall help articles structure to drive understanding, improve representation, and reduce support load.
- Localize help articles and identify ways to improve translation quality.
The successful candidate will have 3+ years of experience in technical writing, UX writing, or content design, with fluency in English. They will be able to work independently and collaboratively as part of a team, with excellent communication skills.
Benefits- 30 days paid holiday leave.
- Competitive compensation package (£60,000 - £80,000 per year).
- Flexible working hours and opportunity to work from home.
- Regular team-wide events.
- Company office massages.
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