Customer Experience Champion

1 week ago


Taunton, Somerset, United Kingdom EG Group Full time

As a Customer Experience Champion at EG Group, you will be part of a dynamic team that strives to deliver exceptional service and quality food to our customers. With over 200 discounted brands, including fashion, fitness, days out, and groceries, we offer a range of benefits that make working with us rewarding and fun.

We are looking for individuals who share our passion for delivering great experiences and have a genuine interest in customer satisfaction. You will work closely with your colleagues to ensure that every guest feels valued and cared for, from the moment they step into our restaurant to the time they leave.

Our restaurants are fast-paced environments where no two days are ever the same. You will need to be able to multitask, work well under pressure, and maintain a positive attitude even in challenging situations. If you enjoy working in a team environment and are passionate about delivering exceptional customer service, we would love to hear from you.

**Estimated Salary:** £11.44 per hour (aged 21+), £11.30 per hour (aged 18-20), or £9.82 per hour (aged 16-17)

About Us

At EG Group, we take pride in being an inclusive and diverse workplace where everyone has the opportunity to grow and develop. We believe in treating all our employees with respect and fairness, and we strive to create a positive and supportive work environment.

Benefits

  • Over 200 discounted brands, including fashion, fitness, days out, and groceries
  • Gym discounts of up to 25%
  • A free meal every shift, and 25% staff discount
  • 24/7 wellbeing support
  • Cashback on everyday essentials
  • Access to our Employee Assistance Platform for support on health, social, family, and wealth

Requirements

To succeed as a Customer Experience Champion, you will need to have excellent communication and interpersonal skills, be able to work well under pressure, and have a passion for delivering exceptional customer service. You will also need to be flexible and willing to learn new skills and take on new challenges.

What We Offer

In return for your hard work and dedication, we offer a competitive salary, a range of benefits, and opportunities for career development and growth. We believe in treating our employees with respect and fairness, and we strive to create a positive and supportive work environment.



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