Shift Leader

3 weeks ago

Liverpool, Liverpool, United Kingdom Tesco Full time
About the Role

We're looking for a talented and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you'll play a key role in ensuring the smooth operation of our store, providing exceptional customer service, and leading a team of colleagues to deliver outstanding results.

Key Responsibilities

As a Shift Leader, you'll be responsible for:

  • Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
  • Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
  • Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
  • Being the go-to person for colleagues in the absence of a manager for day-to-day queries
  • Making sure the store is always clean, tidy, and well-presented
  • Supporting managers to coordinate seasonal, community, and charity events
  • Contributing to a great team atmosphere, that's inclusive of everyone
  • Providing great customer service, by listening to our customers and putting them first in everything you do
  • Keeping the team well-informed and up to speed on any communications, changes, or updates
  • Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
  • Coordinating store improvements, and removing any obstacles that might be getting in the way of great service
  • Following health and safety routines and procedures, and ensuring colleagues do the same
  • Recognising and celebrating colleagues within the team who are providing great service

What We're Looking For

We're looking for someone who is a great role model, with excellent communication skills, and the ability to motivate and inspire their team. You'll need to be comfortable taking the lead, and overseeing the store in the absence of your Manager. You'll also need to be a good decision maker, who's flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues.

What's in it for You

As a Shift Leader at Tesco, you'll have the opportunity to develop your skills and career, with ongoing learning opportunities and access to award-winning training. You'll also have the chance to work in a fast-paced retail environment, with bags of variety, and the opportunity to make a real difference to our customers and communities. Plus, you'll get to enjoy a range of benefits, including holiday pay, flexible working, and access to our colleague networks.

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