Shift Leader

4 weeks ago


Liverpool, Liverpool, United Kingdom ENGINEERINGUK Full time
About the Role

We are seeking a highly motivated and experienced Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for overseeing the daily operations of the store, ensuring that customers receive excellent service, and leading a team of colleagues to achieve sales and customer satisfaction targets.

Key Responsibilities
  • Lead and motivate a team of colleagues to deliver exceptional customer service and achieve sales targets
  • Oversee the daily operations of the store, including opening and closing procedures, stock management, and visual merchandising
  • Ensure that customers receive a high level of service, responding to their queries and resolving any issues promptly
  • Work closely with the store management team to achieve sales and customer satisfaction targets
  • Monitor and control stock levels, ensuring that the store is well-stocked and visually appealing
  • Develop and implement plans to improve customer service and sales performance
Requirements
  • Proven experience in a retail or customer-facing role, with a strong track record of delivering excellent customer service
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Ability to work flexibly, including evenings and weekends, and to adapt to changing circumstances
  • Strong problem-solving and analytical skills, with the ability to make informed decisions
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
What We Offer
  • A competitive salary and benefits package, including a pension scheme and life insurance
  • Opportunities for career development and progression, with a clear path for advancement
  • A fun and supportive work environment, with a strong focus on teamwork and collaboration
  • Access to training and development programs, to help you achieve your career goals
  • A range of employee benefits, including discounts on Tesco products and services

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced individual who is passionate about delivering excellent customer service, we would love to hear from you.


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