Guest Service Representative
4 weeks ago
We are seeking a highly skilled Guest Service Agent to join our team at Soho Farmhouse. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, handling reservations, and ensuring a seamless experience for all visitors.
Main Responsibilities- Process reservations for our spa, restaurant, and other outlets.
- Assist guests with queries and requests via phone, email, or our central reservation system.
- Process cancellations and modifications, and communicate this information to our front desk team.
- Understand our hotel's policy on guaranteed reservations and no-shows, and communicate this to guests.
- Prepare expected arrival lists for our front office team.
- Update guest profiles and handle daily correspondence.
- 1-2 years' experience in a busy commercial reception desk environment.
- Excellent communication and teamwork skills.
- Punctuality, reliability, and trustworthiness are essential.
- A sense of urgency and a 'yes, yes, yes' mentality are required.
- Ability to multitask and work in a fast-paced environment.
- A genuine passion for food and beverage is a must.
- Flexibility to work varying shift times, including evenings, weekends, and opens & closes.
- A competitive hourly rate of £15.
- Subsidised transport rate from Chipping Norton (OX7) & Banbury (OX15 & OX16).
- A range of benefits, including a health cash plan, dental plan, and birthday day off.
- Continuous training and development opportunities.
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance, and more.
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Guest Service Representative
3 weeks ago
Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full timeAbout the RoleWe are seeking a highly skilled Guest Service Agent to join our team at Soho Farmhouse. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, handling reservations, and ensuring a seamless experience for all visitors.Main ResponsibilitiesProcess reservations for our spa, restaurant, and...
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Guest Service Representative
3 weeks ago
Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full timeAbout the RoleWe are seeking a highly skilled Guest Service Agent to join our team at Soho Farmhouse. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, handling reservations, and ensuring a seamless experience for all visitors.Main ResponsibilitiesProcess reservations for our spa, restaurant, and...
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Guest Service Representative
4 weeks ago
Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full timeAbout the RoleWe are seeking a highly skilled Guest Service Agent to join our team at Soho Farmhouse. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, handling reservations, and ensuring a seamless experience for all visitors.Main ResponsibilitiesProcess reservations for our spa, restaurant, and...
-
Guest Service Representative
4 weeks ago
Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full timeAbout the RoleWe are seeking a highly skilled Guest Service Agent to join our team at Soho Farmhouse. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, handling reservations, and ensuring a seamless experience for all visitors.Main ResponsibilitiesProcess reservations for our spa, restaurant, and...
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Guest Service Representative
4 weeks ago
Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full timeAbout the RoleWe are seeking an experienced Guest Service Agent to join our team at Soho Farmhouse. As a Guest Service Agent, you will be responsible for communicating with guests, answering queries, and processing reservations.Main ResponsibilitiesProcess reservations for spa, restaurant, and other outlets.Assist in answering member and guest queries via...
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Guest Service Representative
4 weeks ago
Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full timeAbout the RoleWe are seeking an experienced Guest Service Agent to join our team at Soho Farmhouse. As a Guest Service Agent, you will be responsible for communicating with guests, answering queries, and processing reservations.Main ResponsibilitiesProcess reservations for spa, restaurant, and other outlets.Assist in answering member and guest queries via...
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Lakeside Guest Services Coordinator
4 weeks ago
Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full timeLakeside Guest Services CoordinatorCompensation: Competitive hourly rate Benefits:Weekly salary payments Complimentary team meals prepared by our culinary team during shifts Membership perks at Soho Friends 50% discount on food and beverages, available every day Special team accommodation rates; any room, any house, at $100 per night Performance-based...
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Lakeside Guest Services Coordinator
4 weeks ago
Chipping Norton, Oxfordshire, United Kingdom Soho House & Co Full timeLakeside Guest Services CoordinatorCompensation: Competitive hourly rate Benefits:Weekly remuneration Complimentary team meal during shifts, crafted by our culinary team Membership perks for friends and family 50% discount on food and beverages, available all week Exclusive team accommodation rates; any room, any house, for $100 per night Performance-based...
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Luxury Guest Experience Ambassador
7 days ago
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Luxury Guest Experience Host
5 days ago
Chipping Norton, Oxfordshire, United Kingdom The Bamford Collection Full timeRole OverviewThe Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet. As a Luxury Guest Experience Host, you will be part of a team that provides experiences that embrace luxury escapism: understated elegance, indulgence, and nurture.About the RoleYou will be responsible for providing...
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Customer Service Representative
2 months ago
Chipping Norton, Oxfordshire, United Kingdom EssilorLuxottica Full timeAbout EssilorLuxotticaWe are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our company brings together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely...
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Optical Customer Service Representative
7 days ago
Chipping Norton, Oxfordshire, United Kingdom EssilorLuxottica Full timeWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Our company brings together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to...
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Food and Beverage Service Assistant
2 weeks ago
Chipping Norton, Oxfordshire, United Kingdom The Bamford Collection Full timeAbout the RoleThe Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet. Our team is growing, and we are looking for a passionate and experienced Food and Beverage Service Assistant to ensure the smooth and efficient running of service throughout the restaurant, pub, and private dining...
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F&B Service Assistant
6 days ago
Chipping Norton, Oxfordshire, United Kingdom The Bamford Collection Full timeF&B Assistant RoleThe Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet. We are looking for a passionate and experienced F&B Assistant to ensure the smooth efficient running of service throughout the restaurant, pub, and private dining room.About the RoleThe Wild Rabbit is a modern...
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Food and Beverage Service Assistant
3 weeks ago
Chipping Norton, Oxfordshire, United Kingdom The Bamford Collection Full timeAbout The Bamford CollectionThe Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.Job Title: F&B Assistant (Breakfast)We are looking for a passionate and experienced F&B Assistant to ensure the smooth efficient running of service throughout the restaurant, pub, and private dining room...
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Food and Beverage Service Assistant
3 weeks ago
Chipping Norton, Oxfordshire, United Kingdom The Bamford Collection Full timeAbout The Bamford CollectionThe Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.Job Title: F&B Assistant (Breakfast)We are looking for a passionate and experienced F&B Assistant to ensure the smooth efficient running of service throughout the restaurant, pub, and private dining room...
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F&B Service Associate
2 weeks ago
Chipping Norton, Oxfordshire, United Kingdom The Bamford Collection Full timeAbout The Bamford CollectionThe Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.Job Title: F&B AssistantWe are seeking a passionate and experienced F&B Assistant to ensure the smooth efficient running of service throughout the restaurant, pub, and private dining room for breakfast...
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F&B Service Associate
2 weeks ago
Chipping Norton, Oxfordshire, United Kingdom The Bamford Collection Full timeAbout The Bamford CollectionThe Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.Job Title: F&B AssistantWe are seeking a passionate and experienced F&B Assistant to ensure the smooth efficient running of service throughout the restaurant, pub, and private dining room for breakfast...
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Restaurant Service Associate
3 weeks ago
Chipping Norton, Oxfordshire, United Kingdom The Bamford Collection Full timeAbout The Bamford CollectionThe Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.About The RoleWe are seeking a passionate and experienced Waiter/Waitress to join our team at The Wild Rabbit, a modern British inn set in the heart of the Cotswolds. As a key member of our hospitality...
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Restaurant Service Associate
3 weeks ago
Chipping Norton, Oxfordshire, United Kingdom The Bamford Collection Full timeAbout The Bamford CollectionThe Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.About The RoleWe are seeking a passionate and experienced Waiter/Waitress to join our team at The Wild Rabbit, a modern British inn set in the heart of the Cotswolds. As a key member of our hospitality...