Senior Technical Lead

2 weeks ago


Liverpool, Liverpool, United Kingdom https:www.energyjobline.comsitemap Full time

Senior Technical Analyst Opportunity

This is a fantastic chance for an exceptional third-line IT engineer to move into a senior management role without the hassle of conducting employee reviews and admin work while retaining the ability to be technically hands-on and continue to learn about the latest technology.

Key Responsibilities:

  1. Take ownership and control of the most technically challenging support issues, communicating effectively with internal and external users and management throughout.
  2. Assess and select new IT, telecoms, and cyber-security services and solutions, creating processes and training programs for ongoing onboarding and support requirements.
  3. Assess client requirements and specify solutions, with an understanding and capability of solving business needs securely with technology solutions.
  4. Effectively scope and manage projects.
  5. Enjoy dealing with clients and thrive on a high volume and fast-changing workload.

Technical Requirements:

  1. Microsoft 365 – Exchange, Sharepoint (Migration and Administration), Power BI, Dynamics
  2. Cyber-security tools, technologies, and processes
  3. VOIP, including diagnostics and troubleshooting
  4. Installation, configuration, and maintenance of Microsoft and Apple Operating Systems
  5. LAN/WAN/Wi-Fi/Internet networking maintenance and fault analysis/resolution
  6. TCPIP / Routers / VPN / Firewalls / VLAN / DNS
  7. Active Directory/GPO
  8. Backup Management
  9. Remote Management and Monitoring systems (e.g. Kaseya VSA, Connectwise Automate, etc)

Desirable Skills:

  1. Microsoft Azure – Scoping, building (virtual machines, networking, and security)
  2. Apple Mac/macOS

This is an opportunity to join a company at the forefront of technology and work in a multi-faceted senior tech role dealing with a wide range of clients.


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