Store Success Partner
3 days ago
Belstaff is looking for an Assistant Store Manager to partner with the Store Manager in Manchester, driving sales, delivering exceptional customer service, and leading the team to achieve targets.
Responsibilities
- Collaborate with the Store Manager to create a client-centric culture and exceed industry benchmarks.
- Support team development through training, mentoring, and coaching, empowering them to deliver memorable experiences and achieve targets.
- Consistently meet sales targets, motivating the team and making a significant personal contribution.
- Analyze sales patterns, share ideas, and propose commercial solutions to enhance performance.
- Manage stock effectively, monitor shrinkage, and promote key products.
- Engage existing clients, attract new ones, and encourage an entrepreneurial approach to maximize brand loyalty.
- Assist with event planning, oversee visual merchandising, and maintain high standards.
- Develop strong leadership skills, host regular updates, and support team objectives.
- Participate in recruitment, selection, and employee issue resolution processes.
- Ensure administrative tasks are completed efficiently and accurately.
- Proactively support company rules, HSE legislation, and provide regular training.
Requirements
- Experience in a similar management role for a premium or luxury apparel brand.
- Commercial approach to driving sales and service, with a strong market awareness.
- Demonstrable experience in driving customer journeys from an omnichannel brand approach.
- A balanced portfolio of strengths across sales, people development, operational excellence, and customer service.
- Proficiency in Microsoft Office Suite, including Outlook, PowerPoint, and Excel.
- Ability to analyze reports and convert data into tangible action plans.
About Us
Belstaff is an equal opportunity employer and values diversity. We are committed to a fair and accessible recruitment process for all candidates.
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