SME and Partnerships Placement Manager

3 weeks ago

Brierley Hill, Dudley, United Kingdom Gallagher Full time
About the Role

We are seeking a highly skilled SME and Partnerships Placement Manager to join our team at Gallagher. As a key member of our team, you will be responsible for delivering exceptional customer outcomes through optimising placement with SME panel partners and products.

Key Responsibilities
  • Deliver exceptional customer outcomes through optimising placement with SME panel partners and products
  • Assist in the development and implementation of a Tier 2 SME panel for wide of appetite risks
  • Plan and execute PRISM meetings with Team Managers, Account Handlers and Account Executives for our largest and most vulnerable customer renewals
  • Work with SME teams to ensure risk presentations provided to insurers are to a suitably high standard
  • Participate in Quarterly Business Reviews with the SME Panel markets, ensuring products remain best of breed and deliver good customer outcomes
  • Work with the SME management team to ensure our products and services keep pace with market improvements, customer requirements, changes in customer behaviour, and regulatory change
  • Set up and oversee a monthly broking and placement meeting with key individuals in our SME hubs in attendance and with a specific focus on improving our customer and colleague experience
  • Gather colleague and leadership feedback on insurer service level performance, share with relevant insurers, create and oversee an improvement plan when required
  • Routinely share market news and insurer contact points with all colleagues, using case studies and good news stories to ensure colleagues are engaged
  • Be part of the SME leadership team and work with the team to deliver divisional dominant priorities
  • Regularly communicate with National Broking and placement team to ensure alignment to UK Retail placement strategy
About You

We are looking for a candidate with strong communication and relationship-management skills, good, broad commercial insurer relationships and understanding of insurer target business footprint, and experience of being part of a local or regional broking or insurer leadership team.

What We Offer

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits, including a minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days, a defined contribution pension scheme, life insurance, income protection, health cash plan or private medical insurance, and many more.

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