SME & Partnerships Placement Manager

1 month ago

Brierley Hill, Dudley, United Kingdom Gallagher Full time
About the Role

We are seeking a highly skilled SME & Partnerships Placement Manager to join our team at Gallagher. As a key member of our team, you will be responsible for delivering exceptional customer outcomes through optimising placement with SME panel partners and products.

Key Responsibilities
  • Deliver exceptional customer outcomes through optimising placement with SME panel partners and products
  • Assist in the development and implementation of a Tier 2 SME panel for wide of appetite risks
  • Plan and execute PRISM meetings with Team Managers, Account Handlers and Account Executives for our largest and most vulnerable customer renewals
  • Work with SME teams to ensure risk presentations provided to insurers are to a suitably high standard
  • Participate in Quarterly Business Reviews with the SME Panel markets, ensuring products remain best of breed and deliver good customer outcomes
  • Work with the SME management team to ensure our products and services keep pace with market improvements, customer requirements, changes in customer behaviour, and regulatory change
  • Set up and oversee a monthly broking and placement meeting with key individuals in our SME hubs in attendance and with a specific focus on improving our customer and colleague experience
  • Gather colleague and leadership feedback on insurer service level performance, share with relevant insurers, create and oversee an improvement plan when required
  • Routinely share market news and insurer contact points with all colleagues, using case studies and good news stories to ensure colleagues are engaged
  • Be part of the SME leadership team and work with the team to deliver divisional dominant priorities
  • Regularly communicate with National Broking and placement team to ensure alignment to UK Retail placement strategy
About You

We are looking for a candidate with strong communication and relationship-management skills, good, broad commercial insurer relationships and understanding of insurer target business footprint, and strong commercial insurance technical acumen ideally to ACII level but not essential.

What We Offer

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits, including minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days, defined contribution pension scheme, which Gallagher will also contribute to, life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, income protection, we'll cover up to 50% of your annual income, with options to top up, health cash plan or private medical insurance, and many more.

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