Customer Relationship Management Specialist

3 weeks ago


Stockport, Stockport, United Kingdom Williams Motor Group Full time

About the Role:

We are seeking a highly skilled and motivated CRM Controller to join our team at Williams Motor Group. As a CRM Controller, you will play a vital role in providing exceptional customer service and support to our customers.

Key Responsibilities:

  • Monitor and maintain the accuracy of customer data
  • Produce regular reports to ensure data quality and customer satisfaction
  • Process customer enquiries and resolve any issues in a timely manner
  • Oversee the daily tasks of the CRM Administrator and ensure they are completed to a high standard

Requirements:

  • Strong analytical and communication skills
  • Ability to work accurately and efficiently in a fast-paced environment
  • Experience of the motor industry is an advantage, but not essential

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A supportive and collaborative team environment

How to Apply:

If you are a motivated and customer-focused individual looking for a new challenge, please submit your application.



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