Hospitality Operations Manager

1 day ago


Carlisle, Cumbria, United Kingdom Payman Club Full time
Job Overview

We are seeking a highly experienced and skilled General Manager to join our team at Payman Club.

The successful candidate will be responsible for the overall management of the property, ensuring that all guests receive exceptional service and experiences. This role is ideal for someone who is passionate about delivering outstanding customer service and has a proven track record in hospitality operations.


Key Responsibilities
  • Guest Experience: Ensure that all guests receive a warm welcome and exceptional service throughout their stay.
  • Team Management: Lead and motivate a high-performing team to deliver outstanding results.
  • Financial Management: Oversee the financial performance of the property, ensuring that all budgets are met and exceeded.

Requirements
  • 10 years+ experience as a General Manager in the hospitality industry.
  • Demonstrable experience in commercial management and direct people management.
  • Strong leadership skills and a passion for delivering exceptional customer service.
  • Able to work in a fast-paced environment and adapt to changing situations.

Estimated Salary: £60,000 - £80,000 per annum.



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