Window and Door Service Technician

1 week ago

Swanley, Kent, United Kingdom Anglian Home Improvements Careers Full time

Job Summary:

We are seeking a skilled Window and Door Service Technician to join our team at Anglian Home Improvements Careers. As a key member of our customer service team, you will be responsible for visiting customer homes, identifying faults, and taking the necessary action to rectify them in line with our warranty and quality standards.

Key Responsibilities:

  • Visiting customer homes to identify and rectify faults in line with our warranty and quality standards
  • Demonstrating and explaining correct product care to customers
  • Providing a high level of customer service and ensuring customer satisfaction
  • Maintaining optimum stock levels to ensure jobs can be effectively resolved and completed
  • Completing service calls as scheduled and in a timely manner using our "Right First Time" approach
  • Accurately and timely completing paperwork and updating the supplied PDA device

Requirements:

  • Experience of uPVC installation and maintenance
  • Ability to work independently and as part of a team
  • Excellent customer service skills
  • Ability to maintain accurate records and complete paperwork

About Us:

At Anglian Home Improvements Careers, we are committed to providing our customers with the highest level of service and quality products. We are looking for a skilled and customer-focused individual to join our team and help us achieve this goal.

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