Customer Service Team Lead

1 week ago

Birmingham, Birmingham, United Kingdom Blu Digital Full time

Customer Service Manager

**About the Role**

We are seeking an experienced Customer Service Manager to join our team at Blu Digital. As a key member of our customer service team, you will be responsible for leading a successful customer service team and improving the customer service experience.

**Key Responsibilities**

* Lead a team of customer service representatives to deliver exceptional customer service
* Investigate new opportunities to improve our service proposition
* Collaborate with cross-functional teams to drive business growth

**Requirements**

* Proven experience in managing a customer service team in a fashion/retail environment
* Strong leadership and communication skills
* Ability to analyze data and make informed decisions

**What We Offer**

* Competitive salary and benefits package
* Opportunity to work with a premium/luxury brand
* Collaborative and dynamic work environment

**How to Apply**

If you are a motivated and experienced customer service professional looking to take the next step in your career, please submit your application.

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