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Food and Beverage Team Member

2 months ago

London, Greater London, United Kingdom Kimpton Hotels & Restaurants Full time
Unlock Your Potential as a Food and Beverage Team Member

At Kimpton Fitzroy London, we're seeking a talented and enthusiastic Food and Beverage Team Member to join our dynamic team. As a key member of our hospitality team, you'll play a vital role in delivering exceptional guest experiences and contributing to the success of our luxury hotel.

About the Role

We're looking for someone who is passionate about providing outstanding customer service, has a positive attitude, and is eager to learn and grow with our team. As a Food and Beverage Team Member, you'll be responsible for serving guests with a smile, handling customer queries and concerns, and working collaboratively with our kitchen team to ensure seamless service delivery.

Key Responsibilities
  • Serve guests with a positive attitude and provide exceptional customer service
  • Handle customer queries and concerns in a professional and courteous manner
  • Work collaboratively with the kitchen team to ensure timely delivery of orders
  • Contribute to a positive and inclusive team environment
What We Offer

We're committed to providing our Food and Beverage Team Members with a competitive salary and a range of benefits, including:

  • A competitive hourly rate of £13.15
  • 28 days' holiday per year, increasing to a maximum of 33 days after further service
  • Worldwide employee and friends & family hotel room discounts
  • Discounts on supermarket shopping, other shopping, and experiences through our portal
  • Free meals while on duty
  • Employee assistance programme 24/7 and employee healthcare plan with access to Mental Healthcare first aiders

We're proud to be an equal opportunity employer and welcome applications from candidates who share our values and are passionate about delivering exceptional guest experiences.