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Part Time Administrative Assistant

2 months ago

Bristol, Bristol, United Kingdom ESS Employment Ltd Full time

Job Summary:

ESS Employment Ltd is seeking a highly organized and detail-oriented Part Time Administrative Assistant to join our team. As an Administrative Support Professional, you will be responsible for providing exceptional customer service and administrative support to our clients.

Key Responsibilities:

  • Customer Service: Handle high volumes of inbound calls and emails, responding to client inquiries and resolving issues in a timely and professional manner.
  • Administrative Support: Allocate new instructions via a bespoke system, progress chase to ensure service levels are maintained, and provide general administrative support to the client services team.
  • Communication: Communicate with all parties/agencies and clients on a regular basis, providing clear and concise information and updates.
  • Quotations: Provide fee quotations to clients, ensuring accuracy and attention to detail.

Requirements:

  • Experience: Previous experience in customer service/administration is advantageous.
  • Attention to Detail: High attention to detail and ability to maintain accuracy in a fast-paced environment.
  • Communication Skills: Confident, can-do attitude and friendly demeanor.
  • Technical Skills: Computer literate, with proficiency in Microsoft packages (Outlook, Word, and Excel).

Benefits:

  • Company Pension Scheme: ESS Employment Ltd offers a comprehensive company pension scheme.
  • Cycle to Work Scheme: Take advantage of our cycle to work scheme and reduce your carbon footprint.
  • Holiday Entitlement: Enjoy 20 days holiday per year, plus 8 days holiday (holiday entitlement will increase with years of service up to 5 additional days).
  • Free Car Parking: Park your car for free on our premises.