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Hotel Operations Director

2 months ago

Canterbury, Kent, United Kingdom Andrew Brownsword hotels Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead our boutique hotel, ABode Canterbury, to success. As a key member of our team, you will be responsible for driving the business strategy, managing day-to-day operations, and ensuring exceptional guest experiences.

Key Responsibilities
  • Develop and implement business strategies to drive sales and revenue growth, while maintaining a focus on cost control and efficiency.
  • Lead and motivate a high-performing team, fostering a culture of excellence and customer-centricity.
  • Collaborate with central support teams to implement group strategies and drive local activity, ensuring seamless integration and alignment.
  • Analyze and manage the hotel's financial performance, making informed decisions to achieve business targets.
  • Develop and maintain strong relationships with guests, colleagues, and external partners, promoting a positive and professional image of the hotel.
  • Stay up-to-date with industry trends and best practices, applying knowledge to drive innovation and improvement.
What We Offer
  • A competitive salary, plus service charge and tips.
  • Access to our Perkbox platform, offering retail and hospitality perks.
  • Excellent discounts across our family of hotels, including food and beverage, accommodation, and staff rates.
  • A confidential helpline for support and guidance.
  • Free meals while on duty.
  • Opportunities for development and progression, with a unique development pathway.
About Us

Andrew Brownsword Hotels is a collection of iconic countryside and city centre hotels, each with its own unique story to share. We pride ourselves on generosity, quality, and welcoming hospitality, creating a successful hospitality business through exceptional hoteliers.