Customer Service Representative

3 weeks ago


Richmond, Greater London, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and efficient store environment.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and requests in a professional and courteous manner.
  • Efficiently process customer transactions, including handling cash, credit card payments, and operating a cash register.
  • Restock shelves, maintain a clean and organized store environment, and ensure that all products are displayed in an attractive and appealing manner.
  • Work collaboratively with colleagues to achieve sales targets, promote products, and maintain a high level of customer satisfaction.
  • Participate in visual merchandising, including setting up and maintaining displays, and ensuring that all products are priced correctly.

Requirements

  • Previous experience in a retail environment, preferably in a customer-facing role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Ability to work flexible hours, including evenings and weekends, and to adapt to changing priorities and demands.
  • Basic math skills and accuracy when handling cash and operating a cash register.
  • Ability to lift and move products, and to stand for long periods of time.

What We Offer

  • A competitive hourly rate, with opportunities for overtime and bonuses.
  • A comprehensive benefits package, including pension scheme, holiday pay, and employee discounts.
  • Opportunities for career development and progression, including training and development programs.
  • A fun and supportive work environment, with a focus on teamwork and collaboration.

How to Apply

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply now. We look forward to hearing from you.



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