Telecoms Infrastructure Specialist
2 weeks ago
We are a leading provider of innovative IT and telecoms solutions to businesses across the South West M4 Corridor area. Our team is committed to delivering exceptional service and support, and we are seeking an experienced Telecoms Infrastructure Specialist to join our ranks.
Key Responsibilities:- Provide 1st, 2nd, and 3rd line technical support for SME customers, addressing their IT and telecoms needs.
- Carry out on-site visits to resolve hardware and software issues at customer locations.
- Serve as the primary point of contact for customers, communicating effectively via phone and in-person interactions.
- A minimum of 10 years' experience in a 1st and 2nd line support role, with expertise in telephony and IT systems.
- Familiarity with Gamma Horizon and Office 365 is essential.
- Prior experience with Barracuda Cybersecurity is desirable but not mandatory.
- A proven track record of installing and maintaining telecoms services in a field-based environment.
- A competitive salary range of £45,000 - £55,000 per annum, depending on experience.
- A company van for business use.
- 25 days of annual leave plus bank holidays.
- A standard working schedule of Monday to Friday, 9am to 5pm.
If you have the necessary skills and qualifications, please do not hesitate to contact us for further information.
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