Telecoms Infrastructure Specialist

1 month ago


Cirencester, Gloucestershire, United Kingdom SER Limited Full time
Job Description

  We are seeking an experienced Telecoms Infrastructure Specialist to join our team at SER Limited.

Company Overview

  SER Limited has been providing Telephony Solutions, Cloud Based Solutions, Security, Network, Mobile and Support Solutions to the South West M4 Corridor area for over a decade.

  Our success is built on a combination of core values and wealth of experience, along with partnerships with leading network operators, carriers and IT vendors, enabling us to offer bespoke end-to-end solutions for business IT and Comms requirements.

Estimated Salary: £45,000 - £55,000 per annum

  The successful candidate will be responsible for the IT and Telecoms hardware and software support, covering areas such as Telephony, Office 365, Cyber Security, Telecoms Hardware, and Wifi.

  Key responsibilities include operating first, second and third-line support, supporting SME customers in various areas, visiting customer sites to resolve hardware/software issues, and acting as the voice of the company when communicating with customers.

Required Skills and Qualifications
  •   Experience working in first and second-line positions and in Telephony and IT is essential.
  •   System experience including Gamma Horizon and Office 365 is required.
  •   Barracuda Cybersecurity experience is preferred but not essential.
  •   Experience in installing and maintaining Telecoms services field-based is also necessary.
Benefits

  As a valued member of our team, you will enjoy a company van for site visits, 25 days holiday plus bank holidays, and standard working hours from 9am to 5pm, Monday to Friday.



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