Supply Chain Coordinator

1 day ago


Leeds, Leeds, United Kingdom GXO Logistics Full time
Job Overview

At GXO Logistics, we're seeking a talented Shipping Coordinator to join our team in Sherburn in Elmet. As a key member of our operations team, you'll be responsible for processing orders, preparing correspondence, and communicating with customers to ensure seamless logistics services.

Key Responsibilities:
• Process orders and prepare correspondence to meet customer needs
• Handle customer enquiries, complaints, and shipping bookings using the customer portal
• Communicate with customers via phone, email, and face-to-face
• Investigate and resolve customer problems
• Manage transport bookings, follow-ups, invoice checking, and claims processing
• Collaborate with transport agents to ensure timely and satisfactory shipping services

Requirements:
• Good knowledge of WMS and Microsoft Excel, Word, and Outlook
• Strong problem-solving skills and ability to manage workload effectively
• Excellent communication skills and teamwork abilities
• Adherence to GXO Health and Safety Policies

Benefits:
As a Shipping Coordinator at GXO Logistics, you'll enjoy a competitive salary of £12.45 per hour, plus benefits including 20 days' holiday, a workplace pension, and access to on-site canteen facilities. You'll also have opportunities for professional development through GXO University and access to high-street discounts.

About Us:
GXO Logistics is a leading provider of cutting-edge supply chain solutions to top companies worldwide. We empower our customers to manage their goods efficiently using our technology and services. Our diverse team is passionate about delivering exceptional results and fostering an inclusive environment.

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