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Credit Control Specialist
2 months ago
Job Title: Credit Control Administrator
Job Type: Temporary
Location: Ashby
Hourly Rate: Up to £14
About the Role:
Macildowie Recruitment and Retention is seeking an experienced Credit Control Administrator to join a reputable client in Ashby on a rolling temporary basis. This role is crucial in ensuring the company's cash flow remains strong and steady.
Key Responsibilities:
- Cash Collection: Maximize daily, weekly, and monthly cash collection by actively monitoring and pursuing outstanding debts. Ensure that sales ledger payments are collected within the agreed time frames.
- Debt Management: Minimize overdue debt by effectively applying the company's delinquency policy in a timely manner.
- Customer Relations: Build and maintain strong relationships with both new and existing customers, delivering exceptional service at every interaction.
- Payment Commitments: Secure payment commitments through regular communication with customers.
- Credit Note Allocation: Accurately allocate credit notes and payments, ensuring all records are up-to-date.
- Reporting: Complete various reporting tasks using Microsoft Excel, providing insights on aged debt and customer interactions.
- Collaboration: Work closely with Customer Service teams and Account Managers to swiftly resolve customer queries and maintain smooth operations.
- Risk Management: Review existing customer accounts regularly, escalating any concerns regarding doubtful debts to the credit and risk administrator.
- Record Keeping: Maintain and update customer records, ensuring all information is current and relevant.
Requirements:
- Experience: At least 1 year of experience in a credit control or cash collections role.
- IT Skills: Proficiency in Microsoft Office, particularly Excel.
- Communication: Confident and professional communication skills.
What We Offer:
This role offers an excellent opportunity to make a significant impact within a supportive and collaborative team. If you're passionate about credit control and eager to contribute to a company that values your skills, we'd love to hear from you.