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Service Advisor

2 months ago

Bath, United Kingdom Thrive group Full time

Thrive Group is seeking a skilled Service Advisor to join their team on a maternity contract in Box. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and experience.


Key Responsibilities:


• Greet customers and conduct vehicle inspections to identify any issues.

• Provide detailed reports to customers and explain recommended repairs and services.

• Offer accurate estimates for repairs and services, and schedule appointments accordingly.

• Coordinate with technicians to ensure timely completion of repairs.


Requirements:


• Previous experience as a Service Advisor or in a similar customer service role is preferred.

• Strong communication and interpersonal skills are essential.

• Knowledge of automotive systems and repairs is a plus.

• Ability to multitask and prioritize tasks in a fast-paced environment.

• Proficient computer skills for data entry and record keeping.


What We Offer:


• Competitive salary up to £32,000 per annum DOE.

• Generous holiday allowance.

• Health and Wellbeing support service.

• Team Member Discounts and incentives.

• Free onsite Parking.

• Excellent training and development from Manufacturer and our group staff.


How to Apply:


Interested candidates should email their application to Thrive Group's HR department.

Thrive Group is an equal opportunities employer and welcomes applications from all qualified candidates.


Disclaimer:


Thrive Group is acting as an employment agency with respect to this vacancy.

Applicants are advised to apply promptly, as the position may be filled at any time.