Regulatory Affairs Specialist

3 weeks ago

Wakefield, Wakefield, United Kingdom Lotus Home Care Full time

About Lotus Home Care

We are an award-winning care provider offering a premium home care service with a friendly and compassionate approach. Our skilled team provides personalized care and assistance at home to the elderly, upholding our core value of providing Home Care With Love.

Job Title: Quality Assurance Officer

Responsible to: Quality and Compliance Manager

Location: All branches nationally £30 k per year

  • Holiday entitlement 20 days a year, growing a day with each year of service
  • Confident driver with own car required for national travel

Key Purpose of the Job Role:

A pivotal role ensuring services are safe and compliant with regulatory and contractual requirements to achieve outstanding ratings and outcomes for our customers.

Key Responsibilities:

  • Conduct audits and report on outcomes, implementing recommendations for continuous improvement
  • Liaise with the Care Quality Commission and other regulatory bodies, attending meetings and contributing to discussions on quality and governance
  • Contribute to the design and development of systems to ensure quality assurance findings are acted upon
  • Assist in writing and updating quality assurance procedures, policies, and practice standards to support good practice across services
  • Support Branch Managers in implementing action plans to address shortfalls in service provision
  • Conduct regular quality assurance audits in all branches under the direction of the Quality and Compliance Manager
  • Lead on creating detailed recommendations and action plans, followed by robust validation processes
  • Work closely with Branch Managers to monitor quality and safety, ensuring recommendations from audits are implemented effectively and timely
  • Provide monthly reports on audits undertaken, key themes, and action plans
  • Escalate non-compliance appropriately and quickly, both verbally and in writing
  • Support good governance and continuous improvement across the organization
  • Recognize good and outstanding practices, working collaboratively with local branches to evidence and share best practices
  • Work in partnership with operational managers and carers to ensure best practice is adhered to, reporting any shortfalls
  • Support evidence of good practice for CQC/other inspection processes
  • Highlight and report any safeguarding issues, concerns, or complaints encountered during auditing and monitoring
  • Attend meetings as required to present audit findings
  • Update the Quality and Compliance Manager and/or Directors on progress towards addressing issues in underperforming branches
  • Adhere to confidentiality regarding our customers, their families, and colleagues
  • Uphold the Lotus Home Care values at all times
  • Take a flexible approach to working hours and duties, traveling to branches and staying away from home as needed to meet business requirements
  • Perform any other reasonable duties to meet business needs

Requirements:

  • Experience working at Registered or Senior Manager level in the domiciliary care sector
  • Experience in quality assurance and/or audit processes in a care environment, preferably domiciliary care
  • Knowledge of CQC regulations and standards and how they translate to service delivery
  • Ability to influence change and achieve results
  • Ability to guide operations managers on evidencing compliance with the five key lines of enquiry and regulations
  • Good knowledge of key research and best practice guidance
  • High-level effective communication skills and ability to work with colleagues and other key stakeholders to achieve results
  • Good understanding of GDPR and data protection
  • Exceptional problem-solving skills
  • Ability to be creative and think 'outside the box' to find solutions to problems
  • Ability and confidence to challenge poor practice in a constructive way
  • Excellent teamwork skills
  • Excellent report writing/literacy skills
  • Ability to work to tight deadlines and heavy caseloads
  • Flexibility of approach to job role and working hours to meet business needs
  • Verbal and written communication skills, including tailoring communication to different 'audiences'
  • Excellent organizational skills – ability to plan ahead, meet deadlines, and factor in the unexpected
  • Good working knowledge of information technology systems, preferably Care planner, PASS, Google Docs/Sheets/Forms

Benefits:

  • Company pension
  • Free parking

Working Hours:

Monday to Friday

Weekend Availability:

Yes

Driver Requirements:

Yes, with own car

  • Risk Management Specialist

    3 weeks ago

    Wakefield, Wakefield, United Kingdom NHS West Yorkshire Integrated Care Board Full time

    About the RoleNHS West Yorkshire Integrated Care Board is seeking a highly skilled Risk Management Specialist to join its Corporate Affairs Directorate. As a key member of the team, you will play a crucial role in maintaining the highest levels of corporate governance within the organisation.The successful candidate will work closely with the Risk Manager to...

  • Risk Management Specialist

    2 weeks ago

    Wakefield, Wakefield, United Kingdom NHS West Yorkshire Integrated Care Board Full time

    About the RoleNHS West Yorkshire Integrated Care Board is seeking a highly skilled Risk Management Specialist to join its Corporate Affairs Directorate. As a key member of the team, you will play a crucial role in maintaining the highest levels of corporate governance within the organization.The successful candidate will work closely with the Risk Manager to...

  • Mechanical Maintenance Specialist

    3 weeks ago

    Wakefield, Wakefield, United Kingdom https:www.energyjobline.comsitemap Full time

    Mechanical Maintenance SpecialistJoin a leading waste-to-product company that's revolutionizing the circular economy. As a Mechanical Maintenance Specialist, you'll play a crucial role in ensuring the smooth operation of our facilities.Key Responsibilities:Maintain accurate maintenance records and drawings to ensure compliance with regulatory...

  • Risk Management Specialist

    4 weeks ago

    Wakefield, Wakefield, United Kingdom NHS West Yorkshire Integrated Care Board Full time

    Job SummaryAn exciting opportunity has arisen to join NHS West Yorkshire Integrated Care Board's Corporate Affairs Directorate. This newly-created role will work as part of a wider team of governance professionals who are responsible for maintaining the highest levels of corporate governance within the West Yorkshire Integrated Care Board and its five...

  • Risk Management Specialist

    4 weeks ago

    Wakefield, Wakefield, United Kingdom NHS West Yorkshire Integrated Care Board Full time

    Job SummaryAn exciting opportunity has arisen to join NHS West Yorkshire Integrated Care Board's Corporate Affairs Directorate. This newly-created role will work as part of a wider team of governance professionals who are responsible for maintaining the highest levels of corporate governance within the West Yorkshire Integrated Care Board and its five...

  • Risk Management Specialist

    4 weeks ago

    Wakefield, Wakefield, United Kingdom NHS West Yorkshire Integrated Care Board Full time

    Job SummaryAn exciting opportunity has arisen to join NHS West Yorkshire Integrated Care Board's Corporate Affairs Directorate. This newly-created role will work as part of a wider team of governance professionals who are responsible for maintaining the highest levels of corporate governance within the West Yorkshire Integrated Care Board and its five...

  • Risk Management Specialist

    4 weeks ago

    Wakefield, Wakefield, United Kingdom NHS West Yorkshire Integrated Care Board Full time

    Job SummaryAn exciting opportunity has arisen to join NHS West Yorkshire Integrated Care Board's Corporate Affairs Directorate. This newly-created role will work as part of a wider team of governance professionals who are responsible for maintaining the highest levels of corporate governance within the West Yorkshire Integrated Care Board and its five...

  • Risk Management Specialist

    2 months ago

    Wakefield, Wakefield, United Kingdom NHS West Yorkshire Integrated Care Board Full time

    Job SummaryAn exciting opportunity has arisen to join NHS West Yorkshire Integrated Care Board's Corporate Affairs Directorate. This newly-created role will work as part of a wider team of governance professionals who are responsible for maintaining the highest levels of corporate governance within the West Yorkshire Integrated Care Board and its five...

  • Risk Management Specialist

    2 months ago

    Wakefield, Wakefield, United Kingdom NHS West Yorkshire Integrated Care Board Full time

    Job SummaryAn exciting opportunity has arisen to join NHS West Yorkshire Integrated Care Board's Corporate Affairs Directorate. This newly-created role will work as part of a wider team of governance professionals who are responsible for maintaining the highest levels of corporate governance within the West Yorkshire Integrated Care Board and its five...

  • Procurement Specialist

    3 weeks ago

    Wakefield, Wakefield, United Kingdom P3CL Full time £33,000 - £35,000

    Job Title: Procurement SpecialistAt P3CL, we are seeking an experienced Procurement Specialist to join our team. As a key member of our supply chain team, you will be responsible for sourcing, negotiating, and purchasing materials required for our operations.Key Responsibilities:* Identify and source suppliers for required materials, components, and...

  • Risk Management Specialist

    3 weeks ago

    Wakefield, Wakefield, United Kingdom NHS West Yorkshire Integrated Care Board Full time

    About the RoleWe are seeking a highly skilled and experienced Risk Officer to join our Corporate Affairs Directorate. As a key member of our governance team, you will play a critical role in ensuring the West Yorkshire Integrated Care Board has sound systems, policies, and processes in place to manage all aspects of risk proactively.Key...

  • Lawyer - Private Client (Permanent)

    4 weeks ago

    Wakefield, Wakefield, United Kingdom Actis Recruitment Full time

    Job Title: Private Client Lawyer (Court of Protection)Job Type: PermanentLocation: All North West, West Yorkshire, Greater ManchesterSalary: £30,000 - £60,000Job Description:We are seeking a highly skilled Private Client Lawyer to join our team in the Court of Protection department. As a Private Client Lawyer, you will be responsible for assisting with the...

  • Lawyer - Private Client (Permanent)

    4 weeks ago

    Wakefield, Wakefield, United Kingdom Actis Recruitment Full time

    Job Title: Private Client Lawyer (Court of Protection)Job Type: PermanentLocation: All North West, West Yorkshire, Greater ManchesterSalary: £30,000 - £60,000Job Description:We are seeking a highly skilled Private Client Lawyer to join our team in the Court of Protection department. As a Private Client Lawyer, you will be responsible for assisting with the...

  • Quality Assurance Specialist

    3 weeks ago

    Wakefield, Wakefield, United Kingdom Gallagher Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at Gallagher. As a Quality Assurance Specialist, you will play a vital role in ensuring adherence to scripts, standard operating procedures (SOPs), and regulatory disclosure requirements across various areas of our business.Key ResponsibilitiesMonitor, validate, and...

  • Cyber Security Specialist

    4 weeks ago

    Wakefield, Wakefield, United Kingdom Interface Recruitment UK Full time

    Job Overview:As a key member of the IT Infrastructure team, you will play a pivotal role in providing expert advice and guidance on IT security and contributing to the development of IT policies and processes across a multi-region infrastructure with over 6,100 staff and 90+ sites.You will be responsible for reviewing and improving aspects of Information and...

  • Cyber Security Specialist

    4 weeks ago

    Wakefield, Wakefield, United Kingdom Interface Recruitment UK Full time

    Job Overview:As a key member of the IT Infrastructure team, you will play a pivotal role in providing expert advice and guidance on IT security and contributing to the development of IT policies and processes across a multi-region infrastructure with over 6,100 staff and 90+ sites.You will be responsible for reviewing and improving aspects of Information and...

  • Clinical Quality Assurance Specialist

    2 weeks ago

    Wakefield, Wakefield, United Kingdom NHS Full time

    Job SummaryWe are seeking a highly skilled Clinical Quality Assurance Specialist to join our team at Yorkshire Ambulance Service (YAS) NHS Trust. The successful candidate will be responsible for ensuring the quality and safety of our Integrated Urgent Care (IUC) services.Main Responsibilities:Conduct quality assurance reviews of IUC clinicians to ensure they...

  • Cyber Security Specialist

    3 weeks ago

    Wakefield, Wakefield, United Kingdom Interface Recruitment UK Full time

    Job Overview:As a key member of the IT Infrastructure team, you will provide expert advice and guidance on IT security and contribute to the development of IT policies and processes across a multi-region infrastructure. Your role will involve reviewing aspects of Information and Cyber Security and its components, with a focus on proactive improvement and...

  • Asset Compliance Specialist

    4 weeks ago

    Wakefield, Wakefield, United Kingdom Northern Powergrid Full time

    Unlock Your Career Potential in the Evolving Energy IndustryAre you passionate about the energy sector and eager to contribute to its growth? We're seeking a highly motivated Risk and Compliance Lead to join our Commercial Team at Northern Powergrid.As a key member of our team, you'll play a crucial role in ensuring the company's compliance with regulatory...

  • Asset Compliance Specialist

    4 weeks ago

    Wakefield, Wakefield, United Kingdom Northern Powergrid Full time

    Unlock Your Career Potential in the Evolving Energy IndustryAre you passionate about the energy sector and eager to contribute to its growth? We're seeking a highly motivated Risk and Compliance Lead to join our Commercial Team at Northern Powergrid.As a key member of our team, you'll play a crucial role in ensuring the company's compliance with regulatory...