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Automotive Operations Manager
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Automotive Operations Manager
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Parts Coordinator
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Parts Coordinator
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Parts Advisor
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Quality Control Inspector
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Quality Control Inspector
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Coalville, Leicestershire, United Kingdom Motability Operations Full timeAbout The RoleMotability Operations is currently seeking a highly skilled Quality Control Inspector to join our team in a full-time, permanent capacity. As a Quality Control Inspector, you will play a crucial role in ensuring the quality of our vehicles meets the highest standards at our Coalville site.Key ResponsibilitiesInspect all stock vehicles entering...
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Quality Control Inspector
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Quality Assurance Inspector
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Coalville, Leicestershire, United Kingdom Motability Operations Full timeAbout The RoleMotability Operations is currently seeking a highly skilled Quality Control Inspector to join our team in a full-time, permanent capacity. As a Quality Control Inspector, you will be responsible for identifying and addressing any bodywork defects on vehicles within our preparation department.Key ResponsibilitiesInspect all stock vehicles...
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Quality Control Inspector
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Coalville, Leicestershire, United Kingdom Motability Operations Full timeAbout The RoleMotability Operations is currently recruiting for a Quality Control Inspector to work in a dedicated Quality Control building at our Coalville site. The successful candidate will be responsible for ensuring the quality of our vehicles meets our high standards.Key Responsibilities:Inspecting all stock vehicles entering the preparation department...
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Vehicle Quality Assurance Specialist
2 months ago
Coalville, Leicestershire, United Kingdom Motability Operations Full timeMotability Operations is actively looking for a Vehicle Quality Assurance Specialist to become a part of their dedicated team. This position is based in a dynamic environment where your primary duty will be to assess and identify imperfections in vehicle bodywork within the preparation sector. Under the guidance of the Quality Control Supervisor, you will...
Operations Manager
1 month ago
Long Lane Surgery is seeking a highly skilled and experienced Operations Manager to oversee the day-to-day operations of our practice. As a key member of our management team, you will be responsible for ensuring the smooth running of our practice, providing leadership and guidance to our staff, and implementing systems to ensure compliance with CQC regulations and standards.
Key Responsibilities:- Support the Practice Manager in the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities
- Provide leadership and guidance to all staff, ensuring they adhere to policy and procedure at all times
- Oversee the administrative elements of QOF, liaising with GPs, Nursing staff, and administrators
- Implement systems to ensure compliance with CQC regulations and standards
- Direct line management of the following staff: Assistant Manager, Nurse Manager, Pharmacist/Medications Team Lead, Administration Manager, Care Navigation Manager, Clinical Manager
- Act as the lead for recruitment, including pre-employment checks and DBS
- Evaluate, organize, and oversee the staff induction program
- Implement and embed an effective staff appraisal process
- Implement and embed an effective practice and staff development plan, including mandatory training programs
- Oversee staff training, ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively
- Recruit staff, including recruitment, interviewing, and appointment processes
- Annual performance appraisals for direct reports
- Perform 3 and 6 month reviews for all new direct reports and ensure these reviews are completed for all staff
- Coordinate the reviewing and updating of all practice policies and procedures
- Manage the procurement of practice equipment, supplies, and services
- Adopt a strategic approach to the management of all patient services matters
- Implement and embed an effective communication strategy (internal and external)
- Ensure the practice maintains compliance with its NHS contractual obligations
- Actively encourage and promote the use of patient online services
- Liaise at external meetings as required
- Market the practice appropriately
- Lead the management of the Patient Participation Group
- Guide staff and develop searches and audits on the clinical system
- Review and update clinical templates, ensuring they relate to current practice
- Oversee the complaints process, ensuring they are dealt with in a timely manner and where necessary escalated to the next level
- Deal with more complex enquiries from patients, deputizing for the Practice Manager as Practice complaints officer
- Oversee significant events, ensuring they are dealt with in a timely manner and where necessary escalated to the next level
- Oversee the management of the premises, including health and safety aspects such as risk assessments and mandatory training, ensuring the Practice is compliant
- Continually assess and evaluate systems, recommending changes and improvements to the Practice Manager as appropriate
- Provide and promote an enthusiastic support role and maintain team efficiency
- Attend and participate in identified practice meetings
- Identify trends and devise solutions to reduce risk and repeated occurrences of significant events
- Present findings of annual complaints and significant events to the practice team
- Look after the welfare of all practice staff
- Ensure staff adhere to policy and procedure at all times
- Work as a flexible member of the team to ensure the smooth running of the practice, providing support to other team members when necessary
- Monitor and disseminate information on safety alerts and other pertinent information
- Ensure clinical systems have been configured by the IT Officer, as indicated by LHIS
- Monitor compliance with health and safety legislation, providing leadership and direction for staff
- Deputize for the Practice Manager
- Act as the primary point of contact for NHS(E), CCG, PCN, community services, suppliers, and other external stakeholders in the absence of the Practice Manager
- Support the practice and management team with continuous improvement and change initiatives
- Ensure all staff are aware of the management of the premises, including health and safety aspects, and undertake risk assessments and mandatory training as required
- Support the overall practice clinical governance framework, submitting reports for OQF, enhanced services, and other reporting requirements using CQRS/Open Exeter, etc.
- Prepare agendas for and chair practice meetings
- Manage the clinical system, ensuring IT security and IG compliance at all times
- Respond to and resolve all local IT issues where appropriate
- Ensure the effective use of ERS, EPS, and other IT programs
- Assist in ensuring all staff are up to date with all mandatory training requirements
- Assist with the ordering of stationery and supplies and ensure effective stock control as required
- Act as the building manager, dealing with defects, maintenance, and all other associated tasks
- Ensure all staff have the appropriate smart card access to the clinical system
- Coordinate portable appliance testing (PAT)
- Maintain an equipment log
- Manage asset registers as directed by the Practice Manager
- Coordinate all staff absences, maintaining an effective absence register
- Act as the communication link between the management team and staff
- Represent the practice locally as required
- Maintain a working knowledge of ICB initiatives
- Maintain a working knowledge of CQC requirements
- Maintain a working knowledge of QOF requirements
