Technical Support Manager

4 weeks ago

Seascale, Cumbria, United Kingdom National Nuclear Laboratory Full time

About the Role

We are seeking a highly skilled and experienced Technical Support Manager to join our team at the National Nuclear Laboratory. As a Technical Support Manager, you will be responsible for managing a team of Nuclear Material Control Officers to operate NNL's accountancy systems in support of NNL project delivery at the Windscale & Central Laboratory.

Main Responsibilities

  • Manage a team responsible for the control of information with respect to nuclear material, sources, and non-fissile material, and the material accountancy system to ensure that locations, weights, isotopes, and descriptions of all materials are recorded and available for investigation or review.
  • Act as subject matter expert in matters relating to Nuclear Material Accountancy and Safeguards in Windscale & Central Laboratory, liaising with NNL project teams, SL site functions, and statutory regulators as appropriate.
  • Interface with ONR Safeguards Inspectors to support regulatory inspections, investigating and resolving any subsequent issues that arise.
  • Authorise and control all receipts and dispatches of nuclear material to and from the Windscale Laboratory.
  • Produce regulatory reports to meet compliance against UK Safeguards Regulation.
  • Authorise and control movement of nuclear material within the Windscale & Central Laboratory.
  • File all records associated with transactions to ensure full traceability and compliance with regulatory requirements.
  • Investigate and prepare technical reports with conclusions and recommendations as appropriate.
  • Provide information and support to stakeholders and regulators on Nuclear Material Accountancy Control and Safeguards technical issues.
  • Carry out stock takes of nuclear material and undertake monthly inspections of criticality areas to ensure that all materials are present and correct.

Essential Criteria

  • Understanding of the key principles of Nuclear Material Accountancy and Safeguards and how it impacts NNL.
  • Proven stakeholder management experience, including dealing with regulators.
  • Proven record of managing or supervising high-performing teams.
  • Capability of handling manual and computer data accurately with attention to detail.
  • Numerate with attention to detail and the ability to problem-solve, innovate, and provide practical solutions.
  • High levels of drive, energy, resilience, and integrity.
  • Logical and methodical approach to data processing and analysis.
  • Ability to obtain SC level security clearance.

Desirable Criteria

  • Degree (minimum 2:2) in a relevant science/engineering discipline or appropriate other experience.
  • Understanding of Nuclear Site License requirements.
  • Competency or understanding in basic Criticality Safety & Nuclear Material Control.
  • Understanding of software systems and their operation.
  • Understanding of the best practice guidance, international regulations, and breadth of tasks involved in technical aspects of Nuclear Material Accountancy Control & Safeguards.

About Us

The National Nuclear Laboratory is an incredible place to work, where people do things that have never been done before. We are a place where people push boundaries to further themselves, the business, and society as a whole. We offer a range of employee benefits, including sector-leading family-focused policies, attractive pension plans, annual leave, reduced gym membership, company bonus, learning opportunities, employee assistance, cycle to work, life assurance, enhanced sick pay benefits, and access to 'Mydiscounts'.

Equality, Diversity, and Inclusion

We have a vision for Equality, Diversity, and Inclusivity where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service, and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.

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