Hydra EVC Technical Liaison

4 weeks ago

Rayleigh, Essex, United Kingdom Hydra EVC LTD Full time

We require a skilled Hydra EVC Technical Liaison to join our team. As a key member of our Installation and Customer Support Department, you will be responsible for bridging the gap between customers and our technical teams. Your primary focus will be on delivering exceptional customer service and technical support.

You will handle customer enquiries, manage ticket logs, and liaise with manufacturers to resolve faults. Strong installation project management skills, including site surveys, quote chasing, and quoting customers, are essential. Additionally, you will be responsible for monitoring and managing our online platforms, conducting platform demonstrations, and SLA management.

A competitive salary of £25,000 per year reflects the importance of this role. Benefits include company pension, free parking, and a flexible schedule from Monday to Friday. We value career growth and development within our team.

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