Multi Skilled Team Lead

5 days ago


Milton Keynes, Milton Keynes, United Kingdom Marks & Spencer Plc Full time

**Job Title:** Multi Skilled Team Lead

**Job Summary:** We are seeking an experienced and motivated Multi Skilled Team Lead to join our team in Milton Keynes. As a key member of our leadership team, you will be responsible for leading a team to deliver excellent customer service and KPIs across the store.

**Key Responsibilities:**
  • Drive profitability and sales for your area through supporting the delivery of the Retail Plan and Store KPIs.
  • Support the delivery and embedding of the business transformation plan and change initiatives for your area.
  • Deliver great standards and service by setting clear expectations with store colleagues.
  • Create a multiskilled team, coaching and training the team to fully utilize all the tools available to serve and sell well.
**Technical Skills/Experience:**
  • Able to lead a team to deliver excellent customer service and KPIs across the store.
  • Good understanding and up-to-date knowledge of commercial, visual, operational, and people processes and systems.
  • Use all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit.
**Estimated Salary:** £45,000 - £55,000 per annum, depending on experience.

**About Us:

Marks & Spencer Plc is a leading British retailer, offering a wide range of high-quality products to customers across the UK. We are committed to delivering exceptional customer service and creating a positive work environment for our employees.



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