Income Management Officer

1 day ago


Worcester, United Kingdom Bromford Full time

As a Income Management Officer, you will play a crucial role in collecting income and providing guidance to customers on benefits and income maximisation. Our friendly and high-performing Income Management team are responsible for managing a patch of around 1000 homes, taking the time to develop relationships with customers. You will need to have a positive attitude and be a consistent, engaged team player.

We are looking for someone with experience in front-line customer-facing roles within a general needs housing environment or a similar background relevant to income collection. Strong communication skills, both with colleagues and customers, are essential. Good IT skills, attention to detail, and an excellent work ethic are also required.

The estimated salary for this role is £25,000-£30,000 per annum. This is a full-time, 9-month fixed-term contract covering the Worcestershire and Herefordshire regions. An Enhanced DBS check, full driving licence, and access to a vehicle are required.


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