Hospitality Team Lead
3 weeks ago
We are seeking a highly motivated and organized individual to fill the position of Front of House Supervisor at Interaction Recruitment. As a key member of our team, you will be responsible for delivering exceptional customer service, managing front-of-house operations, and leading a team of staff.
Responsibilities and Duties:
- Supervise and manage a team of staff, providing guidance, support, and training to ensure they have the skills and knowledge needed to deliver excellent service.
- Manage front-of-house operations, including cash handling, inventory management, and health and safety procedures.
- Develop and implement new ideas and initiatives to improve front-of-house operations and customer experience.
- Maintain accurate records, including stock rotation, health and safety procedures, and staff performance monitoring.
Key Requirements:
- At least 2 years' experience in a similar role, with a strong background in customer service and staff management.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, customers, and suppliers.
- Able to work independently and as part of a team, with a flexible approach to working hours and tasks.
- Possession of an enhanced DBS certificate, dated within the last 3 years, is essential.
Salary: c.£14 per hour PAYE + overtime + benefits and perks
Location: Bedford, MK41
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