Hospitality Team Lead

3 weeks ago


Cambridgeshire and Peterborough, United Kingdom Interaction Recruitment Full time
Role Overview:

We are seeking a highly motivated and organized individual to fill the position of Front of House Supervisor at Interaction Recruitment. As a key member of our team, you will be responsible for delivering exceptional customer service, managing front-of-house operations, and leading a team of staff.


Responsibilities and Duties:
  • Supervise and manage a team of staff, providing guidance, support, and training to ensure they have the skills and knowledge needed to deliver excellent service.
  • Manage front-of-house operations, including cash handling, inventory management, and health and safety procedures.
  • Develop and implement new ideas and initiatives to improve front-of-house operations and customer experience.
  • Maintain accurate records, including stock rotation, health and safety procedures, and staff performance monitoring.

Key Requirements:
  • At least 2 years' experience in a similar role, with a strong background in customer service and staff management.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, customers, and suppliers.
  • Able to work independently and as part of a team, with a flexible approach to working hours and tasks.
  • Possession of an enhanced DBS certificate, dated within the last 3 years, is essential.

Salary: c.£14 per hour PAYE + overtime + benefits and perks

Location: Bedford, MK41

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