Digital Trade Senior Executive
3 weeks ago
As a key member of the Liberty London team, the Digital Trade Senior Executive will be responsible for delivering commercial objectives for the Beauty category. Working closely with the Senior Digital Trade Manager, this role will develop a trading strategy focused on customer experience, driving online growth through optimized digital touch points.
Key Responsibilities:
- Optimize digital touch points to improve customer experience and efficiency, collaborating with stakeholders to ensure seamless customer journeys.
- Maintain website content, products, and promotions to optimize the online customer journey and improve product views and add-to-bag rates.
- Align the online strategy and calendar with the Liberty London business strategy, working closely with the Liberty London team.
- Communicate the digital category strategy to the wider team, ensuring campaigns align with the category strategy.
- Execute category initiatives and campaigns across the site to the highest standard.
- Collaborate with the Head of Digital Trade to develop campaigns, optimize landing pages, search results, and the customer journey to maximize sales.
- Improve processes and communication flows across the wider teams, working collaboratively.
- Maximize traffic-driving opportunities with the Marketing and Design teams.
- Analyze data insights to understand the multi-channel customer, producing changes to the trading plan and customer proposition and journey.
- Manage the production process, prioritizing products and brands for launch on the website in an efficient and timely manner.
- Upskill the wider business in all aspects of the digital customer journey for the category.
- Produce daily and weekly trade reports, adjusting strategies and activity with the Buying, Merchandising, and Senior Digital Trade Manager teams.
Requirements:
- Ability to build key internal relationships with divisional buyers and stakeholders.
- Strict time management to ensure key launches are within agreed dates and aligned with store needs.
- Maintaining product quality on the site, including image, copy, pricing, and attributes.
Competencies:
- Customer Focus
- Commercial Thinking
- Drive for Excellence
- Working with Others
- Communication
- Prioritisation & Working on Own Initiative
Personal Qualities & Experience:
- Organised
- Numerical & Analytical
- Attention to detail
- Can-do attitude
- Making things happen
- Team player
- Prioritisation
- 3 Years' experience
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