Clinical Implementation Specialist
4 weeks ago
Werfen is a leading global company in specialized diagnostics, with a strong presence in Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Our innovative spirit and commitment to quality drive our success.
Position SummaryWe are seeking a skilled Clinical Implementation Specialist to assist customers in implementing technical systems, software, and hardware solutions. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work effectively in a team environment.
Key Responsibilities- Manage large-scale hemostasis implementations as project managers and technical consultants.
- Evaluate customer needs and develop configurations that support their workload and workflow.
- Test and troubleshoot final system setups.
- Provide training and end-user support during and after the implementation process.
- Build long-term strategic partnerships with healthcare organizations to promote clinical value and menu expansion.
- Perform product demonstrations and aid in scoping projects.
- Participate in seminars, workshops, and convention exhibit activities as requested by management.
- Act as a resource for local account managers on software and hardware solutions.
- Coordinate the instrument go-live process with internal and customer stakeholders.
- Ensure total customer satisfaction.
- Manage and control expense budgets.
- Prepare forecasts and other monthly reports as required by management.
- Comply with all regulatory policies, procedures, and work instructions.
- Perform other duties and responsibilities as assigned by the Clinical Applications Director.
- Bachelor's degree in a related scientific discipline (medical technology, respiratory therapy, nursing, or equivalent work experience).
- Minimum of five years related experience, with project management skills/experience highly desirable.
- Fluency in English required.
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Clinical Implementation Specialist
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Bedford, Bedford, United Kingdom Werfen Full timeJob SummaryWerfen is seeking a highly skilled Clinical Implementation Specialist to assist customers in implementing technical systems, software, and hardware solutions. This role will participate in all phases of the design, test, and implementation process, helping to modify the project scope, identify and troubleshoot problems with implementation or...
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Clinical Implementation Specialist
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Bedford, Bedford, United Kingdom Werfen Full timeJob Summary:Werfen is seeking a highly skilled Clinical Implementation Specialist to join our team. As a key member of our implementation team, you will be responsible for assisting customers in the implementation of technical systems, software, and hardware solutions.Key Responsibilities:Manage large-scale hemostasis implementations as project managers and...
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