Student Lifecycle Services Manager
2 weeks ago
About the Role
The University of Bristol is seeking a highly skilled and experienced Student Lifecycle Services Manager to lead our Education Administration Office in providing exceptional operational support for key processes in the student lifecycle.
This exciting opportunity enables you to drive forward process improvements, manage change, and ensure the successful delivery of key elements of the student lifecycle, including examinations, graduation, timetabling, and student records administration.
Your Key Responsibilities
- Provide effective management of a central team of administrators and subject matter experts, empowering their personal development and ensuring excellent day-to-day management.
- Understand and support the delivery of key milestones in the student lifecycle through careful planning and liaison with internal and external stakeholders.
- Drive forward process improvements and manage change, ensuring the team's processes are fit for the future and can accommodate the higher education sector's challenges.
- Ensure the quality and accuracy of work produced by your team, managing policies and procedures to ensure compliance with University regulations.
Requirements
- You have strong planning and organisational skills, proven experience leading a collaborative team to deliver high-quality services, and thrive in busy, dynamic situations solving problems with initiative.
- You possess excellent interpersonal skills, a positive attitude to change and process improvement, and comfort leading teams through substantial change.
- Bonus points if you have experience working in examinations, timetabling, or graduation in a Higher Education environment.
About You
We're looking for someone with a strong focus on continuous improvement, excellent stakeholder management skills, and the ability to build relationships to achieve shared goals.
Salary and Benefits
Estimated salary: £55,000 - £65,000 per annum. We offer a range of benefits, including a competitive pension scheme, generous annual leave entitlement, and opportunities for professional development.
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