Operations Lead for Site Services

1 day ago


Middlesbrough, Middlesbrough, United Kingdom CV-Library Full time
Grounds Maintenance Operations Lead
We are seeking an experienced Operations Lead to join our Grounds Maintenance Team. As a key member of the team, you will be responsible for leading the team, managing multiple contracts, and delivering exceptional service quality.

About the Role
As an experienced Contracts Manager, you will have at least 3 years' multi-site grounds maintenance experience. Your key responsibilities will include:
  • Leading a team of Contracts Managers and maintenance specialists to deliver high-quality site maintenance services.
  • Managing all aspects of the client journey, including financial and operational responsibilities.
  • Developing and implementing effective strategies to improve service delivery and customer satisfaction.

Requirements
To be successful in this role, you will need:
  • Proven operations management experience, with a strong track record of leadership and team management.
  • Excellent influencing and communication skills, with the ability to build strong relationships with clients and stakeholders.
  • Commercial acumen, including cost control, procurement, and valuation expertise.
  • A deep understanding of Health and Safety / ISOH compliance, with a focus on ensuring a safe working environment.

Salary and Benefits
This exciting opportunity comes with a competitive salary package, including:
  • A basic salary of £45,000 to £50,000 per annum.
  • A Winter Gritting Bonus of up to £3,960 per year.
  • A Performance Bonus of up to 12% of basic salary.
  • A comprehensive benefits package, including life assurance, pension scheme, and EV company vehicle.


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