Senior Claims Operations Lead
2 weeks ago
We require a seasoned Operations Manager to oversee our claims handling department.
About the Position:
- Oversee claims services for leading professional indemnity insurers, ensuring timely and efficient resolution.
- Operate with delegated authority on pre-loss and post-loss activities to minimize risk and maximize outcomes.
- Foster collaboration with insurance companies to resolve complex claims through effective communication and problem-solving.
Key Accountabilities:
- Deliver exceptional client service by leveraging expertise in claims handling and providing tailored solutions.
- Develop and maintain efficient processes to optimize claims resolution and reduce processing times.
- Analyze data to identify trends and opportunities for process improvements, driving business growth and customer satisfaction.
Compensation Package: Estimated annual salary of £70,000 - £90,000, reflecting experience and qualifications.
Work Arrangement: Hybrid model combining remote and office-based work to promote flexibility and work-life balance.
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