Senior Claims Operations Lead

2 weeks ago


Bristol, Bristol, United Kingdom Pertemps Full time
Pertemps: Streamlining Claims Resolution

We require a seasoned Operations Manager to oversee our claims handling department.

About the Position:

  • Oversee claims services for leading professional indemnity insurers, ensuring timely and efficient resolution.
  • Operate with delegated authority on pre-loss and post-loss activities to minimize risk and maximize outcomes.
  • Foster collaboration with insurance companies to resolve complex claims through effective communication and problem-solving.

Key Accountabilities:

  • Deliver exceptional client service by leveraging expertise in claims handling and providing tailored solutions.
  • Develop and maintain efficient processes to optimize claims resolution and reduce processing times.
  • Analyze data to identify trends and opportunities for process improvements, driving business growth and customer satisfaction.

Compensation Package: Estimated annual salary of £70,000 - £90,000, reflecting experience and qualifications.

Work Arrangement: Hybrid model combining remote and office-based work to promote flexibility and work-life balance.



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