Head of Property Services

8 hours ago


Eastleigh, Hampshire, United Kingdom Service Care Solutions Full time

Head of Property Services Job Description

We are seeking an experienced professional to lead the delivery of responsive repairs and manage the maintenance of our housing portfolio.

This is a critical role that requires a strong understanding of property maintenance and repairs, as well as excellent leadership and communication skills.

Main Responsibilities:

  • Manage the delivery of responsive repairs across the region, optimizing resources to meet and exceed operational performance metrics.
  • Evaluate and implement effective solutions to improve resident satisfaction and address escalated complaints.
  • Maintain adherence to all relevant property and safety legislation, ensuring compliance with policies, best practices, and industry standards.
  • Build and maintain strong working relationships with internal teams, contractors, and resident panels to support strategic objectives.

Requirements and Qualifications:

  • Significant experience managing diverse teams and delivering high-volume, cost-effective repairs services across a broad geographic area.
  • A higher-level qualification in construction or a related field and a strong working knowledge of health and safety regulations.
  • Strong budget management experience and an ability to use system data to inform strategic decision-making.
  • Experience or qualifications in Housing Management.

About This Role:

  • Competitive salary of £72,000 per annum.
  • Permanent position with a reputable Housing Association.
  • Opportunity for professional growth and development.


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