Technology Support Professional

3 days ago


Huntingdon, United Kingdom Baltic Apprenticeships Full time

Baltic Apprenticeships is a leading provider of IT training and apprenticeships, and we are currently seeking a Technology Support Professional to join our team in Peterborough.

This exciting opportunity provides the chance to gain valuable experience and skills in the field of IT support. As a member of our team, you will have the opportunity to work with a dynamic company that provides business communications services to major organisations across the UK.

In this role, you will be responsible for troubleshooting customer IT issues, configuring and testing new equipment, and providing timely and accurate logging of customer issues on our ticketing system.

To succeed in this position, you will need to have good communication and interpersonal skills, as well as the ability to deliver strong customer service. You should also be self-motivated and enthusiastic, with a passion for IT.

We offer a range of benefits, including 20 days annual leave + bank holidays, summer events, Christmas socials, and progression opportunities. You will also have access to extra paid courses and health insurance after one year of service.



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