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Business Systems Analyst

1 month ago

Nuneaton, Warwickshire, United Kingdom Spinks Full time

Job Title: CRM Analyst

Job Summary:

We are seeking a skilled CRM Analyst to join our team at Spinks. The successful candidate will be responsible for developing an in-depth understanding of our CRM system, diagnosing and troubleshooting issues, and implementing effective solutions.

Key Responsibilities:

  • CRM Expertise: Develop a deep understanding of the CRM system to identify and resolve issues.
  • Change Management: Collaborate with the Lead Systems and Support Officer to review system change requests and propose effective solutions.
  • Solution Implementation: Develop and test system configuration changes within the release schedule.
  • Third-Party Collaboration: Work closely with third-party developers to ensure proper system support.
  • Feature Testing: Participate in defining and testing new features developed by third parties.

Requirements:

  • PowerApps and PowerAutomate: 1-3 years of experience with PowerApps
  • Software Development Lifecycle: Familiarity with the software development lifecycle and user testing processes.
  • REST APIs: Experience supporting and testing REST APIs.
  • Attention to Detail: Ability to identify issues and raise them when necessary.
  • Communication Skills: Strong verbal and written communication skills.
  • Initiative and Teamwork: Ability to work independently and as part of a team.

About Us:

Spinks is a leading provider of innovative solutions in the equestrian industry. We are committed to delivering exceptional results and providing a supportive work environment for our team members.