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Branch Operations Manager

2 months ago

Wincanton, Somerset, United Kingdom Travis Perkins Full time
About the Role

We are seeking a highly motivated and experienced professional to join our team as an Assistant Branch Manager at our Wincanton branch. As a key member of our leadership team, you will play a vital role in driving business growth, improving customer satisfaction, and ensuring the smooth operation of our branch.

Key Responsibilities
  • Support the Branch Manager in managing all aspects of the branch, including sales, customer service, and operational efficiency.
  • Develop and implement strategies to improve customer satisfaction, increase sales, and reduce costs.
  • Lead and motivate a team of colleagues to achieve exceptional results, fostering a positive and inclusive work environment.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Collaborate with other departments to achieve business objectives and improve overall performance.
Requirements
  • Proven experience in a sales or operational management role, preferably in a builders' merchant or similar industry.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong commercial acumen, with a focus on driving business growth and improving profitability.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Commitment to delivering exceptional customer service and building strong relationships with customers and colleagues.
What We Offer
  • A competitive salary and benefits package, including bonus, private medical insurance, and pension scheme.
  • Opportunities for career development and progression, including training and development programs.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Access to our online learning platform, apprenticeship opportunities, and management development programs.
  • A range of employee discounts and benefits, including tool hire and cycle to work schemes.