Automotive Sales Specialist

5 days ago


Broadland, United Kingdom Group 1 Automotive Full time

We are seeking an experienced Parts Sales Executive to join our team at Volkswagen Norwich.

This is an exciting opportunity for a skilled sales professional to work with world-class brands and deliver outstanding customer experiences.

As a Parts Sales Executive, you will have the drive to succeed in a fast-paced environment and work closely with customers to understand their needs and provide tailored solutions.

The successful candidate will be able to establish strong relationships with customers, communicate effectively, and maintain high levels of product knowledge.

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus a range of benefits including:

  • 24/7 online access to healthcare professionals
  • Car purchasing and lease schemes
  • Servicing, parts & accessory colleague discounts
  • Enhanced holiday allowance with length of service
  • Paid day off for your birthday
  • Company share purchase plan
  • Loan plans for colleagues, including toolbox and travel tickets
  • Colleague referral payments
  • Industry leading family friendly policies
  • Numerous training, learning and development options to suit everyone

You will be responsible for:

  • Establishing customer needs for required parts through conversations, diagnosis, and recommendations as appropriate
  • Communicating relevant promotions and offers to customers
  • Delivering exceptional customer service to external and internal customers
  • Receiving, recording, and allocating parts and consumables from suppliers
  • Reporting any stock damages or losses
  • Assisting with parts stock checks
  • Liaising and maintaining a brilliant working relationship with the manufacturer
  • Being fully conversant with procedures within the parts department
  • Maintaining and updating displays as per manufacturer requirements

To be successful in this role, you will need:

  • A full UK driving licence
  • Motor industry experience is preferable
  • The ability to work independently and as part of a team
  • A keen eye for detail, good communication, and a passion for delivering great customer service

We value diversity and believe it strengthens our team. Group 1 Automotive is committed to providing exceptional customer service and we strive to create a positive and inclusive work environment.



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