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Student Support Liaison

2 months ago

Leeds, Leeds, United Kingdom University of Leeds Full time
Student Contact and Engagement Support Caller

About the Role

This exciting opportunity has arisen for a Student Contact and Engagement Support Caller to join our team at the University of Leeds. As a key member of our Educational Engagement team, you will play a vital role in supporting student wellbeing and providing exceptional customer service to our students.

Key Responsibilities

  • Provide high-quality support to students, responding to their queries and concerns in a timely and empathetic manner.
  • Work collaboratively with colleagues across the University to ensure seamless delivery of student support services.
  • Develop and maintain effective relationships with students, staff, and external partners to promote a positive student experience.
  • Contribute to the development and implementation of student support initiatives, ensuring they are aligned with University strategies and priorities.

What We Offer

  • A competitive salary of £23,700 - £25,138 per annum, depending on experience.
  • A generous pension scheme, life assurance, and access to a range of health and wellbeing benefits.
  • Opportunities for professional development and training to enhance your skills and knowledge.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.

How to Apply

If you are a university graduate with excellent communication skills and a passion for supporting students, we would love to hear from you. Please submit your application, including your CV and a covering letter, to [insert contact details].