Technology Operations Manager
1 day ago
We are seeking a Technology Operations Manager to join our IT team at Card Factory, the UK's leading specialist retailer of greeting cards, dressings, and gifts.
As a Technology Operations Manager, you will be responsible for ensuring the smooth operation of all IT systems and services, including day-to-day management, monitoring, and maintenance.
The ideal candidate will have at least 2 years' experience in a similar role, with a good understanding of IT technical aptitude and excellent problem-solving skills. The salary for this position is approximately £50,000 - £60,000 per annum, depending on experience.
Key Responsibilities:
- Ensure the smooth operation of all IT systems and services, including day-to-day management, monitoring, and maintenance.
- Develop and maintain strong relationships with key stakeholders, including suppliers and internal teams.
- Manage and resolve minor incidents in line with the IT Incident Management process, keeping stakeholders informed and identifying lessons learned.
- Deliver effective Problem Management, taking responsibility for identifying trends in issues over time and prioritising problems.
About the Role:
This is a fantastic opportunity to join our IT team and make a real impact in our organisation. You will be working in a dynamic environment where no two days are the same, and you will be expected to provide technical expertise and guidance to your team.
Benefits:
- A competitive salary of approximately £50,000 - £60,000 per annum.
- A wide range of benefits, including 25% colleague discount, financial wellbeing support, and access to blended learning and development content.
- An opportunity to work in a fast-paced retail environment with a market-leading company.
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