Claims Resolution Specialist
4 weeks ago
About Bond Turner:
We're a leading collaboration of companies established to provide exceptional support services. Our purpose is to empower individuals and communities through our work with clients, colleagues, and the wider community.
We offer a dynamic working environment in Liverpool City Centre with excellent travel links. A competitive salary including 23 days holiday allowance plus 8 bank holidays. Employee Assistance Programme. Workplace pension scheme. Free onsite Gym, weekly classes, and wellbeing programmes. Discounted onsite Restaurant, Coffee Shop/Café. Secure bike storage. Discounted local parking. The opportunity to develop a rewarding and successful career with a reputable law firm.
Job SummaryAs a Claims Resolution Specialist, you will be responsible for progressing disputed claims through the Official Injury Claim portal in an accurate and efficient manner. You will work closely with the team to manage cases, review medical evidence, and gather necessary information to make informed decisions.
This is a challenging role that requires strong organisational skills, attention to detail, and the ability to prioritise tasks effectively. If you have experience of working on MOJ or OIC Portal cases and possess excellent communication skills, we would like to hear from you.
The ideal candidate will have a keen eye for detail, be able to work well under pressure, and have a strong understanding of admitted and disputed cases. You will also have a proven track record of meeting deadlines and managing multiple tasks simultaneously.
Key Responsibilities- To work on all aspects of the management of cases in line with procedure and quality standards
- Reviewing Medical Evidence and valuing Tariff and Non-Tariff Injuries
- Reviewing Claimant's Losses and Vehicle Related Losses including Credit Hire
- Reviewing and gathering evidence necessary in liability disputed matters
- Drafting Liability Witness Statements on behalf of the Claimant
- Issuing proceedings on the OIC Portal
- Complying with Small Claims Court Directions
- Attending Conferences with Counsel
- Drafting instructions to counsel
- Maintain clear and precise communication and relationships with other team members, colleagues, and external organisations
- General call queries/answering the team loop (Claimant and Third Party)
- Previous experience of either MOJ or OIC Portal required
- Knowledge of admitted and disputed cases
- An ability to be able to prioritise work
- Excellent organisational skills
- An ability to work to deadlines and the demands of the team
- An ability to work in a fast-paced demanding environment
Salary: £28,000 - £32,000 per annum, depending on experience.
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