Middle Office Operations Specialist

4 weeks ago


London, Greater London, United Kingdom Mayford James Full time

Job Summary

This role is responsible for providing operational support to the Middle Office team at Mayford James. The successful candidate will have a strong understanding of trade flow and cash management processes, as well as the ability to navigate complex systems and resolve issues in a timely manner.

Key Responsibilities

  • Maintain oversight of the OSP on a daily basis, ensuring deliverables are met in-line with the agreed SLD, including review of scheduled reporting, authorisation instructions and exception management.
  • Manage complex queries from internal and external stakeholders, providing input and support to projects as required.
  • Support new account/product onboarding activity within existing processes, ensuring new processes or nuances requested are clearly understood.
  • Review work of Middle Office team to support investment operation workflows, including ad-hoc FX requests, security setup and maintenance, reference data changes, production issues etc.

Requirements

  • Bachelor's Degree (or regional equivalent) and substantial related experience.
  • Strong operational background, with a good understanding of products and global markets.
  • Strong functional expertise, with the ability to work effectively in a high-pressure environment with strict deadlines.
  • Proactive research and analytical skills, with the ability to prioritize multiple tasks efficiently.
  • Detail-oriented and able to communicate effectively with multiple levels of management.


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