Customer Experience Associate

4 weeks ago


Thetford, United Kingdom Galaxy Personnel Full time

We are looking for a skilled Customer Service Administrator to join Galaxy Personnel's team.

This is a fantastic opportunity for someone who enjoys working in a fast-paced sales office environment and wants to make a real difference in customer satisfaction.

About the Job:
  • Manage customer inquiries and resolve issues efficiently
  • Process orders and maintain accurate records
  • Utilize CRM systems to enhance customer relationships

You will be working closely with our Logistics, Customer, and Sales Teams under the guidance of the Sales Manager.

Requirements:
  • Minimum 2 years of experience in a sales office environment
  • Solution-oriented and able to meet customer expectations
  • Excellent verbal and written communication skills
  • Ability to work effectively in a team environment
  • Proficiency in MS Office and SAP Business One software

The estimated salary for this position is around $52,000 per annum, offering a competitive and permanent role within the team.

Key Skills:
  • CMS Management
  • SAP Software
  • Customer Service
  • Computer Literacy

This role offers the ideal opportunity for someone who wants to build a long-term career in customer service and sales.



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