Contract Support Specialist

6 hours ago


Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time
Job Overview

CV-Library is seeking a Contract Support Specialist to join its team. The successful candidate will be responsible for providing administrative support to our customers, ensuring the smooth delivery of contracted services.

This is a fantastic opportunity for a motivated individual to develop their skills and knowledge in a dynamic and expanding company.

The role involves contract scrutiny, customer contact and ordering services as specified from suppliers via a CRM system within agreed SLAs. You will also be responsible for managing order workloads, progress reports and service updates for both the business and customers.

Key Responsibilities:
  • Review and manage contracts to ensure timely delivery
  • Communicate with customers and suppliers to resolve any issues
  • Monitor order workloads and progress reports
  • Provide updates on service information to stakeholders
Requirements:
  • Strong organisational and communication skills
  • Able to multitask and meet deadlines
  • Tactful and diplomatic in all interactions
  • Numerate and literate with excellent telephone manner
Benefits:
  • £26,000 per annum, dependent on experience
  • 20 days holiday + Bank Holidays + option to purchase more
  • Flexible working policy and friendly office environment
  • Reward incentives and career development opportunities


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