Document Automation Specialist

2 days ago


London, Greater London, United Kingdom Jameson Legal Tech Full time
Job Description:

A leading law firm, Jameson Legal Tech, is seeking a highly skilled Document Automation Specialist to join their Knowledge Management team.

The primary objective of this role is to perform day-to-day automation work, ensuring the smooth flow of projects and fostering close collaboration with knowledge lawyers and other department members.

Main Responsibilities:

  1. Work closely with subject matter experts on document automation projects.
  2. Attend to document automation support requests in a timely and efficient manner.
  3. Complete administrative tasks related to the management and maintenance of the document automation service.
  4. Collaborate with the IT team to develop innovative document automation solutions.
  5. BUILD AND MAINTAIN KEY RELATIONSHIPS within the business to ensure clients receive an exceptional, professional, and efficient service.
  6. Assist in creating and maintaining a comprehensive document automation knowledge base.
  7. Support system upgrades as needed.
  8. Maintain test scripts and requirement documentation.
  9. Ensure thorough analysis and impact assessment prior to implementing changes to live automated templates.
  10. Stay up-to-date with the latest developments in document automation.

Required Skills & Experience:

  1. Working knowledge of document automation using Contract Express.
  2. Experience working on complex automation projects, demonstrating a structured and methodical approach.
  3. Demonstrated understanding of best practices.
  4. Ability to provide patient and confident support to colleagues, ensuring business needs are met while adhering to document automation processes and procedures.
  5. Familiarity with existing automated templates, enabling updates to be applied efficiently and accurately.
  6. Organized, ensuring all administrative tasks related to template management and support requests are completed with efficiency and diligence.
  7. Proactive, utilizing initiative to suggest improvements and implement further efficiencies.
  8. Able to work in a fast-paced environment, adapting to changing priorities as required.
  9. Experienced in supporting the onboarding of other template developers.


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