Document Automation Expert

7 hours ago


London, Greater London, United Kingdom Mourant Group Full time

We are looking to recruit a Document Automation Expert to join our Knowledge Management team at Mourant Group in London. This is a permanent full-time position with an estimated salary of £60,000.

About the Role
  • Work closely with subject matter experts on document automation projects.
  • Attend to document automation support requests.
  • Complete administrative tasks pertaining to the efficient management and maintenance of the document automation service.
  • Work with other teams, such as IT, to build document automation solutions.
  • Build and maintain key relationships in the business ensuring clients experience an engaging, professional, and efficient service.
  • Assist in building and maintaining a document automation knowledge base.
  • Support system upgrades as and when required.
  • Maintain test scripts and requirement documentation.
  • Ensure the necessary analysis and impact assessment is carried out prior to committing changes to live automated templated.
About You – Essential Requirements
  • A working knowledge of document automation using Contract Express.
  • Experience of working on complex automation projects, showing a structured and methodical approach.
  • Demonstrates understanding of best practice.
  • Can support people with patience and confidence to ensure business needs are met whilst adhering to document automation processes and procedures.
  • Ability to familiarise yourself with existing automated templates, in order to apply updates with efficiency and accuracy.
  • Organised, ensuring all administrative tasks relating to the management of templates and support requests are undertaken with efficiency and diligence.
  • Proactive, using initiative to make suggestions for improvement and bringing further efficiencies.
  • Ensure work is completed in a timely manner, whilst adapting to changing priorities as required.
  • A team player who is able to work with people at all levels, showing the ability to adjust to different audiences, but also comfortable working independently when required.
  • Experienced in supporting the on-boarding of other template developers.

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