Document Automation Expert
7 hours ago
We are looking to recruit a Document Automation Expert to join our Knowledge Management team at Mourant Group in London. This is a permanent full-time position with an estimated salary of £60,000.
About the Role- Work closely with subject matter experts on document automation projects.
- Attend to document automation support requests.
- Complete administrative tasks pertaining to the efficient management and maintenance of the document automation service.
- Work with other teams, such as IT, to build document automation solutions.
- Build and maintain key relationships in the business ensuring clients experience an engaging, professional, and efficient service.
- Assist in building and maintaining a document automation knowledge base.
- Support system upgrades as and when required.
- Maintain test scripts and requirement documentation.
- Ensure the necessary analysis and impact assessment is carried out prior to committing changes to live automated templated.
- A working knowledge of document automation using Contract Express.
- Experience of working on complex automation projects, showing a structured and methodical approach.
- Demonstrates understanding of best practice.
- Can support people with patience and confidence to ensure business needs are met whilst adhering to document automation processes and procedures.
- Ability to familiarise yourself with existing automated templates, in order to apply updates with efficiency and accuracy.
- Organised, ensuring all administrative tasks relating to the management of templates and support requests are undertaken with efficiency and diligence.
- Proactive, using initiative to make suggestions for improvement and bringing further efficiencies.
- Ensure work is completed in a timely manner, whilst adapting to changing priorities as required.
- A team player who is able to work with people at all levels, showing the ability to adjust to different audiences, but also comfortable working independently when required.
- Experienced in supporting the on-boarding of other template developers.
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