Service Operations Director

1 week ago


North East, United Kingdom Midas International, LLC Full time

As a key member of the Midas International, LLC team, you will play a pivotal role in managing and directing all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

The ideal candidate will have a minimum 2 years of store or service manager experience, general automotive knowledge, and excellent customer service disposition.

A competitive salary range for this position is $60,000-$80,000 annually, depending on location and qualifications.

Job Responsibilities:

  • Deliver exceptional customer service and follow up with customers to build computerized repair orders.
  • Oversee vehicle inspections, make comprehensive recommendations, and source parts.
  • Promote shop service specials and lead team members to drive sales and revenue growth.
  • Supervise employees, oversee technicians’ inspections, and maintain inventory counts to ensure efficient operations.
  • Ensure overall cleanliness and organization of the facility to create a positive work environment.

Qualifications and Requirements:

  • Bachelor’s degree in business administration or related field preferred.
  • Valid driver’s license and ability to work a flexible retail schedule.
  • Excellent communication skills, leadership ability, and team building skills to motivate and develop staff.


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