Insurance Risk Protection Specialist

4 days ago


Chichester, West Sussex, United Kingdom Gallagher Full time

Welcome to Gallagher, a leading global brokerage team where you can indulge your passion for problem-solving and risk management.

As an Insurance Risk Protection Specialist, you'll be the architect of protection, safeguarding businesses and empowering their ambitions in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you. If you feel you're close but not an exact match, we encourage you to apply.

About the Role

We are recruiting for a dedicated Claims Handler to join our Gallagher Retail Commercial Broking Division within our Property Claims team based in Chichester.

In this role, you will work directly with our Real Estate clients and suppliers, providing high-quality, professional advice on claims issues from start to finish.

  • Manage a caseload of Property claims on a delegated authority basis from start to finish.
  • Advise and update clients on relevant events and discussions throughout their claim, ensuring complete customer satisfaction during potentially stressful times.
  • Regularly assess the status of claims with clients, insurers, and/or their advisors/solicitors, providing updates and informing them of any additional information acquired during the claims process.
  • Offer appropriate technical advice to clients throughout the duration of the claim.
  • Encourage, show compassion, and effectively manage client expectations.
  • Continuously develop and maintain your knowledge of the market, insurance, legislation, and other technical areas.
  • Run claims efficiently and keep the system updated with all relevant information.
  • Ensure that claims statistics are accurate and produced in accordance with SLAs.

This is a challenging yet rewarding opportunity for an ambitious individual looking to develop their career in the insurance industry.

About You

We're seeking an experienced Claims Handler who possesses strong client service skills, forward planning and analytical abilities, exceptional communication skills, task-focused approach, and ability to identify potential risks and seek advice when required.

The ideal candidate will have previous experience within the insurance industry from different claims areas, eligible to work in the UK, and committed to developing their career in the field of insurance risk management.

Compensation and Benefits

Our competitive salary package includes a minimum of 25 days' holiday, plus bank holidays, and the option to 'buy' extra days off. We also offer a defined contribution pension scheme, life insurance, income protection, health cash plan or private medical insurance, and many more benefits that contribute to a great work-life balance.



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