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Airport Operations Team Lead

2 months ago

Saint Helier, United Kingdom Swissport Full time

Job Summary

We are seeking a highly skilled and experienced Airside Team Leader to join our team at Swissport. As a key member of our airport operations team, you will play a vital role in ensuring the safe and efficient handling of aircraft and passengers.

Key Responsibilities

  • Prepare and manage paperwork for flight crews, including flight plans, weather reports, and passenger lists.
  • Understand and interpret aircraft weight and balance calculations.
  • Communicate with flight crews and load control departments to ensure accurate fuel and load data.
  • Liaise with colleagues to ensure aircraft are loaded and prepared for departure.
  • Prioritize tasks and manage the turnaround of aircraft from arrival to departure.
  • Operate air bridges and stand guidance systems.
  • Develop and maintain a positive feedback culture by managing employee performance and ensuring workplace standards are met.
  • Operate various airline and Swissport computer systems and handheld devices.
  • Ensure compliance with all Swissport corporate safety and security procedures to meet regulatory standards.
  • Encourage consistency and collaboration by ensuring clear communication at all levels.
  • Ensure compliance with Swissport SOPs and policies.
  • Maximize efficiency in the operation of inbound and outbound flights.
  • Report conflicts and irregularities and take appropriate action.
  • Perform daily and weekly assessments.
  • Conduct daily shift briefings.
  • Responsible for maintenance of assigned equipment, materials, and documentation.
  • Contribute to local emergency plans.

Requirements

  • Ability to deliver exceptional and safe service.
  • Effective team player with strong communication skills.
  • Commitment to learning and growth.
  • Self-confidence and ability to remain calm under pressure.
  • Organizational skills and ability to manage time effectively.
  • Physical fitness to lift up to 32kg as required.
  • Valid driver's license.
  • Fluent English speaker.
  • Basic to intermediate computer skills.

About Swissport

  • Swissport is the world's leading provider of ground and air cargo services.
  • Impressive career development opportunities across our global network.
  • Collaborative and dynamic work environment.
  • Industry benefits and permanent roles.